Talk to a human.
Money questions get answered fastest with a run id (like run_8f3k2a) —
it's on the receipt after a run and under the skill name in your
usage ledger. Runs from before we
started issuing them have none; the skill name and the time work just as well.
Billing
& disputes
Wrong charge, failed run that debited, cash-balance return requests — start with the refund
policy, or write
support@sealed.run.
Security
findings
security@sealed.run
— acknowledged within 2 business days. Good-faith research is welcome; see the
disclosure process.
We answer within 2 business days. Run disputes usually faster.